Shipping policy

Shipping Policy

Last Updated: September 3, 2026

At GAVRO, we aim to process and deliver your orders safely and as quickly as possible. Please read the following Shipping Policy before placing an order.

Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of high order volume, processing may take longer than usual.

Once your order has been shipped, you will receive shipping or tracking information where available.

Delivery Time

After your order has been dispatched, the estimated delivery time is generally:

Metro and major cities: 3–7 business days
Other locations: 5–10 business days
Remote or difficult-to-reach locations: Delivery may take longer.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the courier service, destination, weather, public holidays, and other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

GAVRO may offer free shipping or promotional shipping rates from time to time. Any such offers will be subject to the terms displayed during the promotion.

Tracking Your Order

Once your order has been dispatched, we may provide you with a tracking number or tracking link.

You can use the tracking information provided to check the status of your shipment.

Please allow some time for tracking information to become active after the order has been shipped.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

Full name
House/building number
Street/locality
City
State
PIN code
Valid phone number

GAVRO is not responsible for delivery delays, failed deliveries, or additional charges caused by incorrect, incomplete, or inaccurate shipping information provided by the customer.

Failed Delivery

If a courier attempts delivery and the package cannot be delivered because the customer is unavailable, provides an incorrect address, does not respond to the courier, or otherwise fails to accept delivery, the courier may make additional delivery attempts or return the package to us.

If an order is returned to GAVRO because of an incorrect address, customer unavailability, or failure to accept delivery, additional shipping charges may apply if the customer requests the order to be shipped again.

Delayed or Lost Shipments

While we work with reliable shipping partners, delivery delays may occasionally occur.

Delays can be caused by:

Courier service issues
Weather conditions
Natural disasters
Public holidays
Strikes
Government restrictions
Incorrect address information
High shipping volumes
Other circumstances beyond our reasonable control

If your shipment appears to be delayed or lost, please contact us at gavrostore.in@gmail.com with your order number so we can assist you.

Damaged Packages

Please inspect your package carefully when you receive it.

If the package appears damaged, opened, tampered with, or the product inside is damaged, please take clear photos and/or video of the package and product.

Photo or video proof may be required to process a damaged-product claim in accordance with our Return & Refund Policy.

We strongly recommend recording an unboxing video when opening your package.

International Shipping

At this time, GAVRO primarily ships orders within India.

If international shipping becomes available, the applicable shipping charges, delivery times, customs duties, taxes, and other requirements will be communicated during checkout or through the applicable shipping terms.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

GAVRO

Email: gavrostore.in@gmail.com

Address:
Thapak Bagh, 458/1-C Chawla Colony
Jhansi, Uttar Pradesh – 284002
India