GAVRO

GAVRO started with a simple idea: everyday things — the pieces you wear, the objects that sit around your home, the tools in your routine — shouldn't feel disposable.

We curate across three categories — Beauty, Home & Lifestyle, and Jewellery — bringing together pieces that are made to be used daily, not just bought once and forgotten. Every product we carry is chosen with one question in mind: would this earn a permanent place in someone's routine, or their home?

We're based in India and ship nationwide, with cash on delivery available so you can shop with confidence. Behind every order is a small team that actually cares about what arrives at your door — not just that it ships.

GAVRO isn't trying to be everything to everyone. We'd rather be the store you trust for the things you actually reach for every day.

Orders & Payment

What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and Cash on Delivery (COD) across India.

Is Cash on Delivery available on all products?

Yes, COD is available on all orders across India, with no minimum or maximum order value.

Can I cancel or modify my order after placing it?

Orders can be cancelled or modified within [12 hours] of placing them, as long as they haven't shipped yet. Contact us at [your email] as soon as possible.

Shipping & Delivery

Do you ship across India?

Yes, we offer free shipping across India on all orders.

How long will my order take to arrive?

Orders are typically delivered within [3-7 business days], depending on your location.

How do I track my order?

Once your order ships, you'll receive a tracking link via email. You can also check your order status by logging into your account.

Returns & Replacements

What is your return policy?

Products priced below ₹999 are not eligible for return. For eligible products, please refer to our full Refund Policy for details on the return window and process.

I received a damaged, defective, or incorrect product — what do I do?

Contact us within 48 hours of delivery with a clear photo or unboxing video of the issue. Eligible cases will be considered for replacement as per our policy.

When will I get my replacement or refund?

Once your case is reviewed and approved, [replacements/refunds] are processed within [7 business days].

Contact

How can I reach customer support?

We're available by email at [gavrostore.in@email.com]. We typically respond within [X hours].

We usually dispatch orders promptly, and delivery typically takes 3-7 business days, depending on your location and courier service.

Once your order is shipped, tracking details will be provided so you can track your package.

Pay a small amount online to confirm your order, and pay the remaining balance in cash when your is delivered.

Partial Payment COD is available on eligible orders. The required advance amount will be shown at checkout.

Product below ₹999 are not eligible for return.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photo or an unboxing video. Eligible case may be considered for replacement as per hour policy.

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